Access AI: WebChat
WebChat turns web visitors into booked appointments, day and night.
How it works
Help people move forward in their most uncertain hour.
See WebChat at work.
Follow the conversation from a visitor’s first question to your team’s next step.
Your programs. Their questions. A clear next step.
WebChat turns "just looking" into a person in care.
Speaks behavioral health
Understands programs, levels of care, and the questions families ask.
Always On
Every inquiry answered at 2 a.m. and 2 p.m., without adding headcount.
Built for your specialty
Built for conversations about ABA, mental health, substance use, and eating disorders.
Knows your organization
Draws on your programs, locations, and answers.
Works on every device
WebChat meets visitors on the device they’re using — phone, tablet, or desktop.
Lands in your workflow
Delivers requests and conversation details directly to your admissions team.
Built to represent your organization
A first impression that feels like you.
Choose an AI companion or create one with us. Shape how it looks, speaks, and answers questions to fit your organization.
Choose a companion
Explore 30+ personas across ages, backgrounds, and settings.
Create your own
Work with us to create a custom companion just right for your brand.
Shape the conversation
Set the tone and key information, from programs and locations to insurance details.
FAQ
Questions you might ask
WebChat is built for behavioral health conversations and recognizes when a visitor may be in crisis. It responds with care, shares immediate crisis resources, and connects the visitor to a person on your team, external hotlines, or even 911 right away.
No. WebChat answers every inquiry, day and night, and gathers what your team needs to know. It then delivers the request and conversation details directly to your admissions team, so staff spend their time on the people who are ready to talk.
Your CRM, phone system, EHR, and analytics tools. Many integrations are ready to switch on, and for anything not on the list we build a dedicated, supported connection or use our API and webhooks. See the full list on the Integrations page.
Pricing depends on your organization's size and web inquiry volume. Request a demo and we'll put together a plan that fits.
If your systems are already on our integrations list, you can be live in days. We set up your AI companion with your programs, locations, and answers, connect it to your workflow, and your team starts seeing conversations the same week.
Learn how to increase web lead volume and conversion rates.
See a demo to learn how Web Chat Assistant can increase web-based lead volume and conversion rates.