Case Study

Rosecrance Behavioral Health

Experienced 2.6x more web leads, 1.8x higher conversion

Access AI: Webchat

The Situation

Founded in 1916, Rosecrance is a full continuum provider with 70+ locations. Rosecrance had implemented a prior AI chat for its website but had seen little impact on volume and conversion rate. Its previous system converted just 24% of web leads into inquiries — leaving demand on the table.

What Access AI Changed

Access AI went live in January 2026, replacing the baseline system. Within five months, web lead-to-inquiry conversion climbed to 43% and total web lead volume broke out of its long-held baseline.

Rosecrance Behavioral Health results chart

2.6x

Lead Volume vs long-held baseline

1.8x

Lead conversion 43% vs. 24% baseline, web

See what is possible with Anonymous Health.

Capture demand. Keep people connected. Govern intelligent workflows around measurable performance.

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